Privacy Policy

We collect, process, and use your personal data with the utmost respect for its protection. Your privacy rights are our top priority. Bambarone La Masseria strives to protect those rights.
 This Privacy Policy covers the collection and use of personal data, which may occur when you make contact with us, such as when you visit our website, inquire about or book our services, or when you call us. We collect, process, and use your personal data only with your consent or where permitted by law.

By using our services and granting consent under this Policy, you confirm that you are over 16 years old or that effective consent has been provided by a parent, legal guardian, or custodian.

1) What Are Personal Data?

The term ‘personal data’ refers to particulars concerning the personal or material circumstances of an identified or identifiable natural person. This may include:

  • Your master data (surname, first name, address, email address, telephone number, date of birth),
  • Information in travel documents (passport number, nationality, and issuing authority),
  • Payment method and details (e.g., credit card or bank details),
  • The duration of stay requested, special services, personal preferences, health details, or any other relevant information.

2) Why Does Bambarone La Masseria Collect Personal Data?

Bambarone La Masseria collects and uses your personal data to provide exemplary customer service, ensure convenient access to our website, and offer a range of services. In addition, your personal data helps us keep you updated about the latest offers and developments.

3) Collection, Processing, and Use of Personal Data

(1) Personal data are collected during your inquiries, reservations, bookings (including online), and voucher bookings.
(2) During your stay, we may collect additional data (e.g., preferences or requests) to enhance your experience.
(3) The data are processed based on the following:

  • Fulfillment of pre-contractual and contractual obligations,
  • Your consent,
  • Legal obligations (accounting, taxation, customs law, reporting),
  • Legitimate interests (improving customer service and marketing).

(4) Data will only be used for the purpose for which it was collected.
(5) Your data will only be processed for advertising purposes with your consent or where legally permitted.
(6) Data retention depends on the duration of the business relationship, your consent, and applicable legal obligations.
(7) For job applications, we will collect and process your data for that purpose only, and delete the data no later than six months after receipt unless you grant us permission to retain it for future opportunities.

4) Newsletters

(1) If you subscribe to our newsletter, we will use your email address for this purpose until you unsubscribe.
(2) A double-opt-in process is used for newsletter registration to ensure consent.
(3) You can unsubscribe at any time via the unsubscribe link in the email or on our website.
(4) We take no responsibility for the completeness, correctness, or up-to-dateness of the content provided.

5) Data Transfer to Third Parties

(1) Data will only be transferred to third parties when required by law, to fulfill contractual obligations, or when a service requires third-party involvement (e.g., booking services).
(2) We use Octorate as our booking system provider. Data entered during the booking process will be transferred securely.
(3) We engage processors (such as hosting services and agencies) who may gain access to your data as part of their services. They are bound by data protection agreements.

6) Cookies

Our website uses cookies to improve user experience. Cookies enable us to recognize your browser and analyze user behavior. You can adjust your browser settings to control cookie usage.

To manage or disable cookies in popular browsers:

  • Firefox: Go to ‘Privacy & Security’ > ‘History’ > ‘Use custom settings’ > Disable cookies.
  • Internet Explorer: Go to ‘Privacy’ > ‘Cookies’ > Disable cookies.
  • Chrome: Go to ‘Privacy and security’ > ‘Content settings’ > Disable cookies.
  • Safari: Go to ‘Privacy’ > Manage cookie settings.

7) Use of Google Analytics

Our website uses Google Analytics to analyze website activity. Google collects data such as your IP address to generate usage reports. We have activated IP anonymization, meaning your IP address will be truncated within the EU before being transferred to Google. You can prevent Google Analytics tracking by adjusting your browser settings or by using the provided opt-out tools.

8) Integration of Social Media Plug-ins

Social media plug-ins from platforms like Facebook, LinkedIn, and Pinterest are integrated into our website. If you are logged into these platforms and click a social media plug-in, data may be transferred to and processed by the respective platform.

9) Google Remarketing

We use Google’s remarketing services to display targeted ads based on your previous interactions with our website. Google uses cookies to collect anonymized data. You can opt out of this by adjusting your ad settings via Google or third-party platforms.

10) Your Rights

You have the right to access, rectify, restrict, or delete your personal data stored by us. You can withdraw your consent to the processing of your personal data for marketing purposes at any time. For any requests, please contact us via welcome@masseriabambarone.com.

11) Miscellaneous

We reserve the right to amend this Privacy Policy to reflect changes in regulations or services. The current version is always available on our website.

Controller under data protection law:

Bambarone La Masseria
Contrada Lamascopone, 16,
72015 Fasano, BR, Italy
welcome@masseriabambarone.com
+39 391 3512770